Ground Handling

We serve all requirements of the cruise lines for a smooth start to the voyage change & transit of the ships. This includes handling passengers during check-ins and check-outs as well as transfers from the airport and train station to the ship. To ensure that ground operations in Hamburg, Kiel, Bremerhaven and Warnemünde run smoothly, PWL Port Services uses its own supervisors as well as over 250 trained hostesses and hosts.

PWL Cruise Services

PWL is your personal partner for shore excursions in all German ports! Shore excursions are essential for passengers taking a cruise. While ashore, they expect to experience the destination and to take home many impressions. To make this experience a unique one, PWL’s aim is it to offer services to cruise operators that extend far beyond customary tour agency services.

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Loyalty and partnership with customers and employees lead projects to success.
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